💲Pricing

This is the early access pricing model for MSquared. It is specifically for short-term events. For alternative virtual world formats please email [e-mail] to discuss custom requirements and pricing.

The M² pricing model contains 3 components:

1. Usage

2. Support

3. Transaction Fee

Usage and Support are covered on this page. The Transaction Fee is covered here.

Pricing model

The pricing model is based around the usage of virtual worlds of different sizes including:

1. World hours - the number of hours a world is running

2. Players connected per hour - the number of players connected to a world (inc. bots)

3. Streaming client hours - the number of client hours provisioned via one of our 3rd party service streaming providers

Usage Costs

World hours

World hours costs vary depending on the size of the world:

World Size	Max Players	World running hourly cost
Small	500 CCU	$1.50
Medium	1,500 CCU	$5.00
Large	15,000 CCU	$100.00

where:

• Costs are rounded up to the nearest minute

• CCU = concurrent users (1 connected player is 1 CCU)

• “Players” include both both real clients and bots

• More world sizes will be added in the future

• All currencies are in USD

Player hours

Player hours cost $0.02 per hour for all template sizes, rounded up to the nearest minute

Streaming client hours

Streaming hours are charged at $1.50 per streaming-hour for machines in Europe and North America, regardless of template size. Streaming times are rounded up to the nearest minute when calculating pricing. Contact us for other geographies

Usage costs examples

1) Small event: 200 attendees on average, 2-hour event duration, all attendees joining via native apps, zero bots

• World hours: Small world size, $1.50 / hour, 2 hour duration, $3 subtotal

• Player hours: $0.02 / player-hour, 400 player-hours, $8 subtotal

• Total cost: $11.00 per event

• $0.06 / attendee

2) Medium event: 1,000 attendees on average, 2-hour event duration, all attendees joining via native apps, 500 bots on average

• World hours: Medium world size, $5.00 / hour, 2 hour duration, $10 subtotal

• Player hours: $0.02 / player-hour, 2,000 player-hours, $40 subtotal

• Bots: $0.02 / bot-hour, 1,000 bot-hours, $20 sub-total

• Total cost: $70.00 per event

• $0.07 / attendee

3) Large event with streaming: 10,000 attendees on average, 2-hour event duration, 90% of attendees joining via native apps, 10% via pixel streaming, zero bots

• World hours: Large world size, $100 / hour, 2 hour duration, $200 subtotal

• Player hours: $0.02 / player-hour, 20,000 player-hours, $400 subtotal

• Pixel streaming: $1.50 / streaming-hour, 1,000 streaming-hours, $1,500 subtotal

• Total cost: $2,100.00 per event

• $0.21 / attendee

Support costs

M² currently offers two support tiers: Free (the default) and Enterprise

	Free	Enterprise
Cost per month	$0	$13,000
Documentation	✔	✔
Discord support	✔	✔
Dedicated support - Response times - Direct Slack support channel - Availability - Ticket response - Support response follow-up - Named Engineer	✘	✔ ✔ 2 hours (10:00 - 17:00 UK time) ✔ ✔ ✔
Roadmap Input	Considered	Priority
Access to M² Solutions Team	✘	Yes, at additional charge**

*Support with Feature Discovery, Integration and Implementation guidance and new feature exploration

**Please get in touch to explore custom Solutions

Frequently Asked Questions

What is included in the usage pricing?

Pricing includes access to the M² platform and technologies including

• Development tooling (the M² customised version of the Unreal Editor)

• World operating platform

• Access control

• Usage monitoring

Over time we will bring more services to the M² platform, with additional (optional) pricing models.

How would I estimate my usage bill?

The cost will be a combination of world-hours (how long the world is up) and user-hours (how many people are in the world, and for how long).

Example

A metaverse owner runs recurring events in Small Worlds. Over one month the world is running for 50 hours, with 50 users connected on average. No bots are used.

Their bill would look like:

• Worlds: 50 hours × $1.50 / world-hour = $75.00

• Users: 50 users average × 50 hours × $0.02 / user-hour = $50.00 USD

• Total = $125.00 ($75 + $50)

How do I keep track of my bills?

We provide a dashboard when you register for the service.

How do I pay for third-party services?

Some third-party services can be used with M² , such as messaging.

If you are not operating within MSquared’s workspace (the default) then you would engage and pay for these services yourself, with no involvement from MSquared.

If you are operating your worlds within M² workspace (for example to leverage logs & metrics services, analytics, DDoS or video streaming) we will discuss your pricing with you directly. Contact your account manager for more information.

See our EULA for more details

Does it matter where my Users are?

We charge the same no matter what region the underlying infrastructure is in.