Firewall problems
Guidance for accessing the M² platform via a corporate firewall
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Guidance for accessing the M² platform via a corporate firewall
Last updated
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Downloading and running the MSquared client requires access to . Some corporate firewalls block access to certain ports or IPs used by GCP, which can prevent this working. You will need to allow the following ports and IPs:
7000-7100
In order to access events & content via Nvidia's GeForce Now pixel streaming, you should open the following ports:
49003 – UDP Inbound AUDIO
49004 – UDP Outbound AUDIO
49005 – UDP Inbound VIDEO
49006 – TCP/UDP Outbound/Inbound Remote Input
If GeForce NOW is running behind a corporate or school firewall, the firewall should allow traffic to/from GeForce NOW servers’ UDP ports between 10000 and 20000.
You can check whether your network is blocking pixel-streaming traffic by trying to access an event or content and seeing whether you are presented with an error similar to:
As of 2024, GeForce Now is available on demand in the following countries:
In the follow countries, the service is only available via GeForce Now partners, and capacity must be reserved in advance:
(See for more context.)
If you are reading this page in preparation for a platform evaluation - you can see if pixel streaming is blocked on your network by going to > Construct Main > Play Now > Join on web > GeForce Now and seeing whether you experience the error above
